LEGAL INFORMATION

Terms of Service

Please read these terms carefully before accessing or using the Kaalaverse platform.

Last updated: November 2026 · Draft policy
These Terms of Service describe the proposed rules for accessing and using Kaalaverse. By accessing or using the platform, users agree to comply with the terms applicable to their activities. Please have this document reviewed by a qualified legal professional before publishing it as a binding policy.

1. Acceptance of Terms

By accessing, browsing, registering for or using Kaalaverse, you acknowledge that you have read and understood these Terms of Service and agree to follow them.

If you do not agree with these terms, you should not use services that require acceptance of these terms.

Additional terms may apply to specific services such as creator memberships, artwork purchases, artist bookings and event participation.

2. About the Platform

Kaalaverse is intended to provide a digital platform connecting artists, creators, performers, event organisers and art enthusiasts.

Platform services may include:

  • Artist and creator discovery.
  • Original artwork listings and marketplace services.
  • Creator memberships and exclusive content.
  • Artist booking enquiries and related services.
  • Live events, exhibitions and workshops.
  • Creator profiles and customer account features.

Specific services may become available at different stages of platform development.

3. User Accounts

Users may be required to create an account to access certain platform features.

Users agree to:

  • Provide accurate and current registration information.
  • Keep their login credentials confidential.
  • Notify the platform of suspected unauthorised account access.
  • Use their accounts for lawful purposes only.
  • Not impersonate another person or misrepresent their identity.

Users are responsible for activity carried out through their accounts, subject to applicable law.

4. Creator Responsibilities

Artists, creators and performers using Kaalaverse are responsible for the accuracy and legality of the information they submit.

  • Provide genuine descriptions of their work, services and experience.
  • Ensure they have the rights necessary to upload and sell submitted content.
  • Provide accurate prices, availability and service details.
  • Fulfil confirmed orders, bookings and other agreed commitments.
  • Respect customer privacy and applicable consumer protection laws.
  • Respond appropriately to legitimate customer enquiries and disputes.

Creators must not make misleading claims about the authenticity, origin, ownership or value of their work.

5. Content and Copyright

Users retain ownership of content they legally own or have the right to publish, subject to any separate agreements.

By submitting content to Kaalaverse, users may need to grant the platform permission to host, display and distribute that content as necessary to provide the selected services. The scope of any such licence should be clearly described in the applicable creator agreement.

Users must not upload or distribute:

  • Copyrighted material without appropriate permission.
  • Artwork or photographs falsely presented as their own.
  • Content that violates another person's privacy or intellectual property rights.
  • Illegal, deceptive, abusive or harmful material.

Users may report suspected copyright infringement through the platform's designated reporting process once available.

6. Artwork Marketplace

Kaalaverse may allow creators to list original artwork and allow customers to enquire about or purchase listed items.

  • Creators are responsible for accurate artwork descriptions and listing information.
  • Customers should review the artwork details, dimensions, condition and price before purchasing.
  • Availability and delivery arrangements should be confirmed before a transaction.
  • Creators must not list counterfeit, stolen or unlawfully obtained items.

Where Kaalaverse facilitates a transaction, the applicable seller, platform and customer responsibilities must be set out in the relevant purchase terms.

7. Payments, Fees and Refunds

Where paid services are enabled, users may be required to make payments through supported payment methods.

Prices, applicable taxes, platform fees, payment processing charges and any other applicable costs should be disclosed before payment.

Refunds, cancellations and payment disputes will be governed by the applicable Refund Policy, Cancellation Policy and transaction-specific terms.

Kaalaverse will publish the applicable payment arrangements before enabling paid transactions.

8. Creator Memberships and Subscriptions

Kaalaverse may offer recurring creator membership plans that provide access to exclusive content or other benefits.

  • Membership benefits and prices should be clearly displayed before subscribing.
  • Billing frequency and renewal terms should be disclosed before payment.
  • Cancellation procedures should be made available to subscribers.
  • Access to paid content may depend on the status of the membership.
  • Refunds and failed payments will be handled under the applicable subscription terms.

9. Artist Bookings, Events and Workshops

Kaalaverse may provide tools for customers to enquire about artist bookings, register for workshops and participate in events.

Users should confirm the following details before making a commitment:

  • Artist or organiser identity.
  • Event or performance date, time and location.
  • Agreed service scope and fees.
  • Cancellation, postponement and refund arrangements.

Ticketing, entry validation, booking confirmation and payment arrangements will be subject to the relevant service terms.

10. Prohibited Activities

Users must not:

  • Use the platform for unlawful activities or fraudulent transactions.
  • Impersonate individuals, artists or organisations.
  • Upload harmful software or attempt to compromise platform security.
  • Misuse another user's personal information.
  • Publish infringing, deceptive or misleading content.
  • Manipulate reviews, ratings or marketplace activity.
  • Interfere with the operation or availability of the platform.

11. Creator Verification and Reviews

Kaalaverse may introduce verification processes for creators, artists, performers and event organisers.

Verification may involve identity checks, portfolio evidence, ownership information or professional credentials, depending on the category.

Verification is not a guarantee of future performance, quality, financial standing or the outcome of a transaction.

Reviews should reflect genuine experiences. Fake reviews, paid manipulation and misleading endorsements are not permitted.

12. Account Suspension and Termination

Subject to applicable law and any required notice or process, Kaalaverse may restrict, suspend or terminate accounts where there is evidence of:

  • Violation of these terms or applicable policies.
  • Fraudulent or unlawful activity.
  • Intellectual property infringement.
  • Abuse, harassment or threats against other users.
  • Attempts to compromise platform security.

Where appropriate, users may be given an opportunity to respond or appeal a decision through a designated process.

13. Limitation of Liability

To the extent permitted by applicable law, the platform's liability for interruptions, service errors, user-generated content and transactions involving independent creators or third parties will be governed by the final published legal terms.

Nothing in these terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

Kaalaverse may update these terms when platform features, legal requirements or business practices change.

Updated terms should be published with a revised effective date. Where legally required, users will be notified of material changes and asked to provide renewed acceptance.

15. Contact and Support

For questions about these Terms of Service, account issues or platform policies, users may contact the Kaalaverse support team through the official contact channel published on the website.

Official support email and business address should be added here before publication.

Legal review required: This is a general website policy draft, not legal advice. Before launch, confirm the operating business entity, registered address, governing law, jurisdiction, payment responsibilities, intermediary obligations, grievance process, privacy requirements and consumer protection provisions with a qualified Indian legal professional.